Called Heather, and left a message. She called right back, and we set up a meeting in an hour. We met at her location (directions were correct), and she was ready. The location is fine, and I felt comfortable leaving my friend's car there. She invited me in wearing normal clothing (I hadn't requested anything different). We proceeded to handle the financial details while having other nice conversation. She is very friendly, and easy to talk with. I found her pleasant and about as comfortable to talk to as a long lost friend. We proceeded from there.