Shane was recommended by another provider when our schedules wouldn't line up. Pretty easy email verification. As a new client required light screening, but she got right back to you and ready to go. Location has plenty of parking and fairly discreet. She gave me address and info ahead of time so now stress involved. Simply buzz her when you are there to be let in. Shane had the door open and greets you with a smile. Non VIPs....will definitely repeat!