Newbie - FAQ

I feel your pain.
bigdog6464 3 Reviews 2963 reads
posted
1 / 5

I paid for instant quarterly membership and I have logged out and back in several times and still do not have access?  ideas?

jazz32 24 Reviews 1855 reads
posted
2 / 5

Did you receive email confirmation from TER's billing agent?  If not, it is likely that the transaction didn't complete, and you haven't been billed.  You should be able to determine this by either going online, or calling you card company to to check your recent transactions.

If you did received email receipts from the billing agency, you can follow the links to their customer support.

You will also want to contact [email protected], by either email, or through the "contact us" link at the top of the page (select the "membership enguiry" option) to ask how to proceed.

briguy11 1 Reviews 1769 reads
posted
3 / 5

I sent my check to Amsterdam over 7 weeks ago and I still haven't had my VIP reinstated.

However, 3 weeks ago TER said they would look into it.

How comforting.

arno246 1563 reads
posted
4 / 5

Sent my check in 2 months ago - no VIP.  Someone in the mail room is $50 richer.  d

sexybritk 2 Reviews 1407 reads
posted
5 / 5

guys - just signed up but I'll hang on to my cash for a while....

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