I guess I had the opposite problem. My first reviews and feedback touched on me being timid, quiet, shy...which is not entirely true, but I think people are used to a lot more chatter (I've been told by friends in Sweden and such that I am a lot more comfortable with silence, lack of conversation than most Americans) than I provided.
I'm a naturally low-key, speak if I have something to contribute, not to fill the air kind of person, but I've adapted a bit to make everyone more comfortable since the talking makes most people feel more at ease.
As per "working stiffs", there are plenty of instances of companies/employees/people not responding to their negative feedback and proceeding with business as usual. Things either are great, that feedback is minor and it's only a few squeaky wheels with the majority being quietly satisfied, or they eventually lose their business. Those who care about their company/business/product do listen, assess, and adjust as necessary on both the "working stiffs" side and the "working stiffIES" side.
Nowadays I get very little feedback, but lots of returns so I assume I'm doing something right?

-- Modified on 3/3/2015 12:14:06 PM