I do not intend to disclose names, but I was quite disappointed today when I thought I had arrangements worked out for an appointment.  Even indicated that I would not have access to email, but could be reached via text or phone.  Next thing I know is that I no longer had my earlier scheduled appointment because they couldn't reach me.  I had one call (no voice mail) which I couldn't pick up, then no try again for three hours or more.  When I was contacted, I was told that I could have a later time which I could not do.  It's discouraging when you make every effort to live up to your part of the bargain, only not have it from the other side.

Lots of people call me and NEVER leave voicemails. I don't fret much. It's just kind of annoying that they will call over and over, back to back and never leave a voicemail, but I am getting off point.

So you had a screw up in plans. I bet almost everyone who will read your post will have had an experience where they were stood up, plans changed/canceled at the last moment, etc. All you can really do is not make an appointment to see that lady or use that agency again.

Think of it this way, if "they" couldn't even give you good service before you arrived, you may have only missed out on what may have been a lack luster time.

Good Luck!!

Kisses,
Vanica

....would be more sensitive to this than the client as one of their major "peeves" are no shows and no contact clients.

Shit happens, but a simple call communicating any changes in plans is all that's needed.

From the client side, as well as from the provider side I would assume, it's easy to make alternative plans.  As we speak the known escort malls list plenty of providers daily.

...more sensitive to this as one of their "peeves" are No Show/No Contact clients.

Shit happens.  However, a simple advance notice of changes to plans is all that's needed even if its..."I simply changed my mind......." works.

It's easy to make alternative plans.  As we speak...the known and not so known escort malls are full of hundreds of listings of ladies willing to service my needs.  Even if you net out the fakes, scammers, flakes and ugly babes :).  There are more there than I can get to in a lifetime.

Dude, try not to be disappointed, just get on the phone and make your next appointment.

All the comments are appreciated.  I hope the take away for all of us is how important good customer service is from both sides.  We need to be appreciated for more than "just" an appointment and we also need to express our appreciation for the good service we do receive on a frequent basis.  I can say the person involved has apologized which I accepted and we will move on.

My sympathies.

In your post you said "they" therefore please forgive my presumption you're dealing with an Agency.
Serendipitously, I was speaking to an agency owner I  mentor in another state about this very issue. She was asking the best way to let a client know one of her girls has flaked and will not make the appointment. Usually, when appointments go south more often than not it's because the associate  will not, can not or is incapable of keeping their commitments.  Then you as an agency owner have to scramble to find a way to correct the situation with what you have to work with at the time.

As I explained the first step is to immediately contact the client and let them know "Houston, we have a problem". I have always taught those I mentor, leave a discreet message, usually involving something from the industry they are in just in-case someone else hears the message.  Be concise, unspecific and clearly business related. I told her do the "this is Mr so and so Secretary, he's having problems with your parts order can you give him an immediate call." Now most guys, I've found over the years will get the coded message if they have a pending appointment.  

We don't do texting, I don't allow it just another form of technology to go wrong and  in my business model we do everything by voice. Simple, tried, true and yes old fashioned. With a little creativity there is no reason not to leave a client a red flag they can recognize.

However, as I must point out, that is the world according to me and at the end of the day, the world doesn't give a rats ass. Side note:  Have you ever wondered other than a scientist where you would get a Rat's ass to give someone in the first place ? -- Just asking --   Anyway...

E-coli happens, if they do it to you three times it's a definite pattern an move on. Otherwise, if the person or operation in question has not don't this before, consider it an aberration until quantitatively proven otherwise.

Be well

Sincerely,

Lee Dreams
comede, bibe, gaude

Nice note.  Actually it was not an agency, but an independent and her assistant.

I have a few regular girls I love to death, but I can't exactly set my clock by their work habits. 3PM Wednesday means "OOPS!! So sorry! But tomorrow I'm free" I just don't understand the lack of responsibility sometimes. They want you to treat this as a business but they sure don't run it like one. But it's something I've come to accept, it's just the nature of the beast. Have to be easygoing and laugh things off sometimes.

Phone/email tag is the worst! Stand ups are bad, too. She is likely right about the experience you might have had, though. Could have been rushed.

...I now plan my "fuck days" to accomodate for the consistent poor admin skills of providers and their handlers.  I never expect an indy, agency, or handler to be administratively consistent.  And as you note, they cry about the volume of NSNC clients.....Ni@@a Pleeeaaassseee....LMAO