In college, there were alledged rules on how long you had to wait for the professor based on status. Assistant Professor's = 10 minutes, Associate= 20, Professor = 30.
How long for a provider if she's not answering the phone or giving you a heads up? I say 30 minutes past appointment time (equivalent to Full Professor).
Being stood up (by provider or hobbyist) really burns.
When you make the date, politely ask the provider to call if there is any delay, and ask her how long you should wait if there is no word from her. Then you have an upfront agreement. You'd be surprised how well this works to get them to be ontime or contact you. It also gives them the idea that you are serious.
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