And calls us, how would you lile us ladies to handle it?

nothing new. I am a consultant, tour guide, yoga instructor, personal trainer and some times I sell 401 K plans.

Then send an email (unless that also is compromised) to the client about what happened and what you did.

I dont think i even saw the guy tho, he called me at 6am when i was asleep (wife told me), and i cant text him to warn him because she has possession of his phone

You answer the phone,  

She just saw that he called me at 6am this morning (i was asleep then."  

... it was a clients wife.  
She acted so cool. Same as what GaGambler said, except she added "Honey! (to me) It's a wrong number." And then hung up. She blocked the number right away.

Instead of their husbands? If I dropped dead tomorrow my clients would just simply find another girl.

This has happened to me before n i told the wife she must have the wrong number. She started yelling so I yelled back "YOU HAVE THE WRONG NUMBER!"  and I hung up.  
I probably shouldn't have yelled back but normally when people call other people yelling, it's a natural reaction. She never called me back but the following day her husband did. He thanked me for handling it n said his wife apologized to him for not trusting him.
She had found that my number in his phone that he didn't delete!  I kindly told him not to call me again because I had no desire to be subpoenaed to court and he was reckless by not covering his own ass.
XOXO  
TL

You, "hello"

Exactly, they think that it's your fault. I don't buy into it's the wife's fault either. The monger makes the choice and takes the action. Personal responsibility.

Them sorry you must have the wrong number, and  goodbye , hang up and block the number ..XoXo

Jealousy is not logical, yet it is an extremely common human emotion.  Very rare for a woman to find out her SO is cheating on her and they not see the other woman as a threat.

If their wife dropped dead tomorrow, they would simply find another girl . . . . . but NOT another wife.  

Hello etc ...

I just say as everyone else has above. if you're in the business long enough it will happen. I've had it happen to me and I basically froze and said sorry wrong number lol.  Block and delete. No point in getting involved in that drama.

First of all, I always lock the screen on my phone when I leave it someplace, and it has an eight-digit passcode that she'd never guess.

Which throws most if not all excuses out the window

Talking to angry wives is just like talking to LE, the more you say the deeper the hole you are going to dig for yourself. The answer is DO NOT TALK TO THEM AT ALL.

"Talk to your husband"? OMG, how about total denial that you've ever heard of him or why your number is in his phone. SMH.

You need to talk to your husband,.... his ass was done for. At the very least, she's thinking affair.  
Not your problem.... he should have kept better track of it in the 1st place. I probably would have just said " I'm sorry, I don't know this number." Anything that would have left reasonable doubt. Also don't need a suspicious spouse with your contact info, and a scent to trail...

Exactly! So nice to be free of that.

1. I panicked was caught off guard and didnt know what to do.

Like i said i panicked and was caught off guard. But like you said its not my fault he was careless with his phone. I couldnt think of a viable excuse for someone calling me at 6am

I'm sorry, but getting defensive here doesn't bode well for your character. You're basically saying:

...... the irate wife said to her first?
If she asked "What are you doing with my husband?"  
A normal response would be to say to talk to her husband.  

At 6am??? Omg I seldom sleep before 3. I might have said, umm, yes ok I’m ready to fuck his brains out tomorrow you want to join us LoL  

She asked what whats my number doing on her husbands phone at 6am

Nah Mick, don't blame her at all.  
Like she said, it caught her off guard. It's easy for us to sit back with all the time in the world to contemplate a reply.  
But she asked what would we have said, I was just giving her my thoughts.
Personally...I think the guy was a dumbass for leaving his phone where snoopy SO could find it. So, anything he gets is on his was. I'd be more concerned for Colleen....
Obviously, if she's snooping through his phone, trust issues already existed. Now Snoopy has a scent.... it's just a matter of how devoted she is to digging.

You did the best you could being put on the spot. I'm not trying to crucify you....
My ex wife was one of those types, looking in my phone, my wallet, I never fooled around on her....so nothing to find. It was just an aggravation....one I thankfully no longer contend with.

Thank u mick.

Mr justsauce16 what would you have said if someone called you on your business phone and started asking the same questions?

Dont you think I had all that in mind? I am absolutely not out to ruin anyones life, and I feel for the guy but he couldve also put my life in danger by not being more careful with his phone, ive heard stories of other providers property being vandalized and receiving physical threats from scorned wives, wives calling the cops on providers, stalking you name it. 20/20 hindsight is everything. If i couldve gone back in time do you think i wouldve handled it differently? Oh yes. Which is why I came on here for advice on how to handle it better in the future, why would I do that if I didnt care?  

Besides i cant apologize to him because all i have is his telephone # and his wife has a hold of it. And yes i will get defensive when you accuse me of not caring about my clients anonymity and privacy, if i didnt care why would i be on here asking how to handle it better in the future.  

If caught off guard by the irate wife phone call:
"I can't talk now. I'm in the middle of a session. [Ooooh! You naughty boy! Arff!] Call back later."
.
OK, maybe not that line, but how about, "I'm sorry. I'm busy. Call back later." [call block]

If i seem uptight now its because i am. Like ive said ive heard stories of scorned wives calling cops, stalking and vandalizing property. I feel very much on edge because you never know what a jealous wife will do.

LOL love the first line! Or "sorry m'am which one is your husband again?????"  

to do the right thing. Sorry, it was in the moment but you blew it.  Stop making excuses.

I live alone even I put a PW on my phone

I am not making excuses, i am explaining how i felt at the time. Yes i couldve handled it better, which is why i am on here to know how to handle it better in the future. But still i feel this is a situation i shouldnt have had to deal with in the first place, wives are NOT. MY. JOB. That is my opinion and im entitled to it, just as you are yours.  

Colleen

Words that work in one situation may prove disaster in a different situation.

Which is why i said "talk to him" because i wanted him to handle it as he sees fit, he knows his wife i dont

But more to reassure you....

HI - Are you the gal that John said would be calling about setting up a three-some?

Explanation why I was talking to his GF. I told him if he ever called me again I was reporting him to the FCC.  The conversation just confirmed what she said about him that he was not the smartest pea in the pod. Just wondered where the fuck do they find these people. I never heard from him again and likewise never saw her again. Just too much drama.

Thats crazy. Sorry that happened

"wives are NOT MY JOB."  Sorry, but bullshit.  Protecting the security of your clients IS your job.  Please stop running away from that.  We get it.  You failed in the moment and have admitted that.  But until you fully understand you are responsible for a lapse you should not have made, you are a danger.

And it was nutty. But the guy already gave me weird vibes anyway, so we didn't go on the date.  

In that case, that was a harassment issue, where he followed me out to my car and leaned into my window, and wouldn't get out until I gave him my phone number and confirmed that I got his text. I later did get a text from his wife, even though he said he was single. There are some odd balls out there, but in that case for her good, I wanted her to know that her husband was harassing women at bars in very intimidating ways, and I thought she should know that. And then I blocked her number. I had already blocked his.

Amen Bro.  This is a "duh". EOM

I would have told them I had no idea what they were talking about and that they had the wrong number, obviously. This sort of thing does happen to everyone, though the circumstances are a bit different.

After hearing the context of your conversation with the wife, the worst I can say is that you made a couple of "minor" mistakes. The best thing you can do in the future if/when this happens again is to never give any information to anyone who you don't know, right up to and including the time of day.

Or just, idonno, just hang up and say nothing. Plenty of time to think then.

She gave us an explanation of what happened, opened up an informative discussion on a very relevant topic.  No excuses in the original post.  And when people start coming at you, the arguments and counter points are going to lean towards defensive. That doesn’t make it an excuse.

going to leave him for fooling around with a provider. If he's a good husband, at worst he might be in the doghouse for awhile. He should have been more careful with his phone. He fucked up, not you.

But that's NOT what this thread is mostly about.  It's about Colleen's handling of the situation, and that's what I commented on.  If the client posts here about what happened then I'll respond to that aspect.

DNS lists are necessary here. If you're seeing providers that consistently get 5's, you're going to have a bad time.

Hopefully dipshit hubby has enough common sense, that if he's nailed on it... just say it was a woman he snagged a number from and was just trying to hook up. Full disclosure to the wife could mean problems for Colleen.  
"Hell hath no fury like a woman scorned."
I'm not trying to scare here.... but give a pissed off woman something they can use to get at the other woman, and she's likely to attack.

I didnt take any calls.  I was asleep!

I thought this through and decided a few years back to go email only. I use a temporary burner number to coordinate but let everyone know that the only way to reach me is by email. I don't discuss ANYTHING via email except day and time of appointment, I get THEIR number which I check via screening to make sure its them and make a phone appointment to coordinate the DAY of the appointment. When a former client reaches out to me to see me again he either ALREADY knows how to find me OR I arrange another phone appointment and give him the address or GET the address from him directly. I am always aware of an email getting hacked so I make sure I'm actually communicating with my client. If Im unsure for any reason I ask them to tell me something about me that they remember. I have never had any drama. You just can't reach me by phone and I really like the extra added privacy.  It seems to be working well so far.... just my two cents. If I was ever contacted in ANY Way by a clients wife I would follow Ga Gamblers advice to the letter. It is my priority and business is to make sure my clients feel that their privacy is protected. Wives and girlfriends are just bad for business.  Oh yeah, my email is [email protected]  

Me, "No clue what you're talking about! I don't accept prank calls. Don't ever scam me again. Goodbye."

Right on, GaG. The less said the BETTER. But just hanging up and blocking the number would likely be the WORST thing to do, MrFisher. Why? Answering and saying very little other than that it was likely just a misdial allows for deniability; but answering, not saying a word, hanging up, and blocking the number seems to CONFIRM there's something shady going on.

This.  Just say "Sorry, I don't know a John.  You have the wrong number".

I don't know you & I don't recognize this number.   Then hang up & block it.    

Just lie about it because if you’re dumb enough to get caught like that then you’re probably get caught again you’re an asshole .  Should always have two phones that doesn’t set off her mind to thinking the nothing well liars and cheaters always have second phones with no GPS if they can help it. Then leave your phone at home and go meet your provider if it’s a GPS phone that’s what my ex did it work good.

Ehh, this is super tricky! Honestly, any response may or may not work if the wife does her due diligence. And if she suspects her husband of cheating, she likely will. I would say the best thing you can do is to not acknowledge the woman in any way, and just hang up the phone. I would allow 24-48 hours to pass and send an email, if he has not sent one by then.