The provider, now delisted for unrelated reasons, used someone else's photos but they looked a lot like her.  So, the photo wasn't real but was accurate.  For the most part I have to believe that it's either operator error on the part of the first reviewer, or someone filed a problem report changing one of the two and the staff member didn't think about the logic flaw they created.

I have seen in reviews, frequently for at least one oriental agency, the comment that the girl they saw is NOT the girl in the picture, but that she is a "fair representation", which I assume means equivalent build, face, and general hotness.