someone has written a review for me and i have no idea who it is. the numbers are somewhat unfavorable, but the content of the review reads favorably. there is not one thing that the reviewer wrote that could describe any appointment that i have ever experienced.
any suggestions on how to handle the situation?
i've contacted ter support- they won't do anything about it
i've contacted the reviewer twice - he won't respond
i've contacted the other provider he reviewed - she hasn't responded
i realize that it's probably not worth getting my panties up in a bunch about, but i'm a bit of a perfectionist and i don't like it when people lie about me or use me to get free vip or mislead others into thinking they've seen me when they haven't. i don't think it's too much to ask that if you're gonna write a fake review of me, that you at least get some of the facts right.
the faq's state that ""MY REVIEW WAS NOT VERIFIABLE. WHAT DOES THAT MEAN? We use this term if we suspect the review is false. The burden of proof is on the member who wrote the review." (excerpted from FAQ's)
apparently this is not true.
i've followed every polite protocol that i can think of to no avail....
and yes, the numbers DO matter to me - i'm a bit of a perfectionist - if i knew who the reviewer was, i could determine if his assessment of me was justifiable and i could move on...
any advice (be nice please) would be much appreciated...
otherwise, consider this my 2 cents rant and move along

lol