I am having a problem with my favorites list. Everytime i try to add a provider to my list nothing happens. I have tried a few times, is there something special that needs to be done, or does my computer just suck?
is only available to VIPs. When a none VIP tries to add a favorite, you receive this message in a new window - You only have a basic membership. This feature is available only to VIP members. For help, please email us at [email protected].
Any chance your security software might be blocking this message?
as you pointed out to me, there's another possibility, too. If you have Norton anti-virus or other similar applications, you might have to disable temporarily. That fixed it for me.
Unfortunately it looks like your attempt to purchase VIP membership has failed due to your card being declined. Good news is that we have several other payment options that you could try.
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