I would like to search TER to review a provider or find out if she is reviewed on TER when I don't have her TER id. I would like to just type in her provider name and phone number and hit search, but I haven't found a place on TER to do this. Can it even be done?

I even installed the TER Plug-in. I highlight the provider's phone number, right click and click on Search on TER, but it always says "No records were found" when I know for a fact they are reviewed on TER. Any ideas on what I'm doing wrong?

Click on "advanced search" and search by name and city, that should do the trick.

The TER plug in/ app (or whatever the official name is) is a waste of time and memory.  It's better to highlight the number use command-C (or ctrl-C for the M$ world).  

Make sure you set the city to "all cities" just to make sure she'll come up if she's in the system.