I’ve never really spanked anyone here with a bad review — so I need someone to talk me off the ledge before I tell the world how I’m feeling at the moment. And just like that, all the guys are thinking — dude, do me a solid and give me a name.  

I should have planned further in advance, I know, but when I hear, “yes, come on over,” I’m going to assume you have an hour free. That turned out not to be the case.

1) Arrived, phoned upstairs, and was told I’d be let in. Three or four minutes later a surly, non-communicative girl opened the front door — complaining she’d just been asleep and needed a nap — and began slow-walking/shuffling down the hall. It got so bad I actually stopped walking and said “I don’t have to be here, you know.” Thankfully, she wasn’t going to do my massage.

2) I was punctual — and freshly showered. I was shown into a room, coughed up the massage fee, and instructed to get comfortable and leave a tip on the credenza. I was generous — exceedingly so.  

3) She arrived five minutes late — and ended ten minutes early. I KNOW you’ll think I’m exaggerating — but during the 45 minutes which remained, she was on her phone constantly, often giving a half-hearted, one-handed massage as she answered a text or read a message. She also answered four calls.  

(I know, guys … I SHOULD review this train wreck of an appointment — but 90% of the time, her reviews are good — so I’m trying to figure out why this session sucked so hard … without any actual
sucking going on in the room.)

4) I have a minor injury and deep tissue massage can really, really be painful at the moment. I was *very* clear I just wanted light to medium touch — but I had to roll away and tell her to stop three different times. FFS — pay attention.

5) The HE made me want to cry. I knew more about what feels good south of the belt buckle when I was 12 and was still having wet dreams. I tried a bit of coaching — but her next appointment was already calling from downstairs — so she had to stop and go tell sleepy girl to let him in … only to have the phone ring AGAIN five minutes later, “nobody let me in.” How do I know what he said? The volume was that loud. Yeah — for all the calls. Sorry, guys.

Totally out of the moment now — as she’s once again peeking out the door, asking the somnambulist why her client was still waiting downstairs (“…but I did let a client in — it must be someone else”). She went for the pro’s go-to move — heavy pressure with the thumb on the underside of the head as she … well, it wasn’t really stroking, it was more like holding and shaking rapidly… to an aborted release that was completely unsatisfying.  

Screw it —I just wrote it, she might as well own it. Unless one of you ladies can convince me that ‘everyone has an off day and since most of her reviews are positive, the chivalrous thing to do is give her a mulligan.’ Cleary — I’ll never be back.  

Thoughts?

Why are there providers with so many great reviews that don't have any bad ones? They work hard to get those results.  
i don't make a final decision based on a few bad reviews unless it's a trend.  
So, your review would be a good start. If it's the only one, not the end of the world. If there are others then it's a trend.
Thus, the reason we all have this site.

at this point I tend to believe you.  And what you so vividly detailed is the worst of what can be expected but unfortunately with some of the fly by night operations it's becoming more common.

My advice...don't stand for it and write a review.  The poor feedback should be a part of the discussion too.  It helps your fellows make best informed decisions.  Do what you see fit.  At least you posted this as a warning because if I get let in the door by some sleepy surly lady I for one will now be out of there in a heartbeat.

I'd never been there — but there are clearly other providers working out the same space (in the Arts District, off Broadway). The only part I left off was my final impression:  

After the unsatisfying climax, there was extensive hand washing (fine, I get it) and THEN she brought out a hot, moist towel and draped it over the mess we'd made as she beat a hasty retreat out the door.

I just said to someone else in PM, at this point I think I'll just send her a message with a link to this discussion. For the record: my tip was fully 80% of the house fee. It was a first visit — and a last. What she really needs to understand is that, while everyone can get distracted and busy — I wouldn't go back there to see anyone in that group at this point, no matter how good their reputation. So — she just screwed all of her friends/coworkers, too

your vigor in describing this session makes me tend to believe.  And I agree with you.  I would have done the same in your case.  I will be sending PM so I know where to stay far away from.

Tired of these swindlers. I bust my ass off at work and deal with shit everyday and earn my living. Then these self-entitled ladies come in and half ass their work for an exorbitant fee. Don't stand for it. I'm glad I'm starting to see reviewers give these slackers what they deserve.

Inflamatory alias posts should be read with a grain of salt?  From the OP's post it isn't swindle.  Leave that term for the real swindles.  I kill myself daily at the grind.  I'm not a doctor or lawyer.  I get paid my little bi-weekly wage and spread the love for those that spread and love me back an hour at a time.  I get pissy when I waste a couple days wage on _______.  Fill in the blank.  It's a hard game.  Makes one on both sides of the equation want to quit weekly.  But I'm still here and so are some beauties.  I agree if you feel you were wronged post a review or post a discussion thread.  When you hide behind an alias though your outrage sounds a bit contrived.

And sometimes good providers start to believe their own publicity and forget what made them good in the first place.  This wasn't someone having an off day; this was someone failing to deliver the service you deserved.

Since you have gone to all the effort of writing this review, let her know about your experience. She may not read your post here, but will likely answer a call. You know she answers calls. If she remains unapologetic, then provide a review. Your angst will be relieved if you give her a chance to make it right.

My thoughts are:
Everyone has an off day but she still needs to take ownership of the session she had with you.  

If the majority of her reviews are positive then one negative review isn't going to matter and if she is even aware of TER, and reads her reviews, it might be an incentive for her to pick up her game.  It might also surprise you how many massage women are not aware of TER or that they have reviews much less what the reviews say about them.

I wouldn't contact her and ask for an explanation, she made her own bed, so to speak.  What are you expecting from her in the form of a reply; Sorry I wasn't feeling well, sorry I was hungover to the bejesus, come back for another visit and I'll give you a freebie.  You said you wouldn't see her again so submit the review and move on.  

Why would you drop the tip before the session even started?  After this session you might want to rethink that.

My angst is relieved. It was everyone's fault but hers, evidently ... including — in her mind — mine.

There were several excuses offered — but in the end, she tried to blame ME (for not being "talkative," which is complete bullshit). Yes, hon — we talked about a lot of things — I was pretty specific — perhaps if you hadn't been on the phone most of the time, you would have remembered that detail. I'd easily have left this here ... but c'mon — own what you did (and didn't) do.

Communication is a two-way street. Try being honest next time (not with me, obviously ... ) — so your clients understand why you're wasting their time.

-- Modified on 1/3/2016 2:29:00 PM

to me it sounds like you did what you could.  I don't know more than what you have said because, obviously, none of us were there.  But your post and our PM's sound legit.  You may have just saved some of the rest of us involved clients a bad bad time.  Thanks.

And a last side note:  if that group can't even figure out her head from his ass and leave clients waiting at the door and let others in for no good reason I think their operation may be thing of the past soon once the neighbors start to complain and/or someone gets hurt due to negligence.

Hell, when I go visit TCG at his nursing home there is more of a security mindset that that place. (of course to keep the trouble in not the riff raff out)  

If she's not willing to make things right then she deserves the bad review.  Be prepared that she may well try to get TER to pull the review.

Kind of suspected it was her. Wonder if it was her that was stoned lol

No, no, no ... she provided numerous justifications for the lousy time. If TER wants to see the text msg exchange after-the-fact, I'd be happy to show them.  

To clarify — she was not impaired, someone else had shown up for work high and was messing up. But as I said in the review I sent in (which is different than the draft in the original post), all she had to do was use her words and let me know what was going on. The fact that she tried to slough off the blame to me? Un-fucking-believable. Shame on you, hon. Honestly. That was just lame.

It's good that you've got some evidence.  Some providers challenge any unfavorable review regardless of whether or not it is true.

I gotta say, you set the bar low for good reviews.  You want a good massage with competent people even remotely better than that at the same price point?

Jenessa Skye
Piper Raine
Whitney Cohen
Scarlette
Charlotte Pink
Roxanne
Wendy
Brand

Now the review has gone live — I'm getting the "I don't understand, I'm so confused ..."

Of course you are ... I know this because the message you just sent said "I came downstairs to let you in myself." No, m'dear ... that was the young lady with the shaved head. Which you'd know if you read the review. Which you'd know if you were paying attention. Confusion which could most likely have been avoided or clarified when I asked you to review this post BEFORE I sent the review in to TER. Everyone has bad days — but this was mostly about the damned crowd you invited into my session. Leave the phone off from now on — they'll leave a message.  

And no — you shouldn't still be be asking me "how was I supposed to know what you wanted?" You'd know if you had actually been present in the room at the time — instead of staring at your fucking phone. Jebus.

At this point you may want to cut your losses and move on.  There's a fine line between bringing to light a troublesome issue and continuing to freak out.  Just another client here trying to get you to think about what is more important to you long term...being right right now...or making potential other lady friends uncomfy that you may have issues yourself.  Something to consider and by all means do as you see fit.

he community does not need anyone encouraging this kind of behavior.  Probably happens more often than is reviewed ... if it's 90% positive the reality is that it is actually less than 90% positive and people are just being kind and not writing a poor review.  However; that is unkind to you.  The body is a temple and that is simply the truth, and it's best treated that way!

I'd say a better description is bemused. There's not much difference between the original post and the review, after all — save the feedback I got from the provider. She was having a lousy day and "phoned it in." Truth be told, if she still thinks that she went down to the door to let me in to the building? Then whoever it was that was waiting, could probably write something similar.  

But — as others have noted — that's why the review system works. If this is an isolated incident, that's just my bad luck, I guess. I'll never book sessions last-minute again, though, I can assure you.

I was just trying to point out something you may want to think about, namely your response at this point.  Nothing more, nothing less.  Continue to stew if you prefer.

I only quoted the bit that was amusing to me ^^ like that ^^ —because you keep intimating there's some residual resentment, or an emotional component attached to this meeting. I'm not "freaking out," or "stewing," W. That last note was a follow-up to the review, after she shared that she'd been confused by the review. Apparently she had no idea which of the people she saw that afternoon wrote it.  

That, in my opinion, was new information for people to consider. That's it — and that's all