I've used Carol-Assistant a few times in the past and they have been very responsive.  Today (10/20) I tried to reach them by email and text and no response.  Is anyone else having issues?

I sent in a request with my verification info about 7 days ago.  No response.  Sent an email yesterday to ask if there was a problem with what I submitted and still have not heard back.  Maybe on vacation?  Hopefully not closed.

They eventually got back to me, but only when I texted the particular text number associated with the girl I was interested in.  Even then it took a couple of hours but all seemed normal after that.

Used in past and now they want an ID. No thanks