is anyone receive a message from support like this:

I use PM mail everyday and have not received a email like that?

I use PM and haven’t received an email like that

I've been using protonmail for several years.

about it by PM.  Providers are re-locating back to the US, some are delisting, etc.  It makes sense to me that TER would reach out to providers to make sure they are updating for the right person.  If they get an email they don't recognize asking them to make changes in your profile, or delist you, wouldn't you want them to make sure its YOU asking rather than just go ahead and do it?  I would not be surprised if they are contacting all providers to see if your contact info is the same as what they had on file before the blackout.  Hobbyists are not getting these messages, but apparently, providers are.  That's why I think you should ask Support about it.  

Carla, I sent you an email.

is distinguishable because you have been posting here throughout the blackout.  There is no reason for TER to wonder if its the real YOU or not.  

-- Modified on 1/13/2020 10:36:56 AM

THank u mocha
I did put as spam as well  

Its better in person.