As far as my own experience, I pre book a few days ahead, confirmation *maybe* the day before, but always day of the session. But I always keep my appointments!
However, one time I woke up not feeling right, my appointments are mostly breakfast time, and canceled, nothing was said.
Booked the same Kgirl a few days later and got the appointment. The morning of, on the confirmation text the booker said the boss didn't want me to have the first session of the day. The booker went to bat for me, and I kept the first two hours! So, I was never really canceled or BL'd, it all happened before the confirmation text!
IDK if the booker relayed this, but I said would the boss rather lose two hours or two weeks!
But the boss might see it as they lose two hours, the girl loses the two weeks!
But IDK, she was very popular and my guess, very busy, another girl might not have had the same number of sessions!
All that to say, I don't really know their policy, but I'll ask.
I'm sure being a regular, good customer comes into play!