A couple of years ago, I was a noob provider, no idea what I was doing... I think I was on one or another sugardaddywannabe site, and a kind Gent whom I had made a date with very efficiently filled me in on the jist of TER & all things "Independent." .... Of course, I did not simply take his advise at face value, at first, I had to do a bit of my own research, ie, poking around to see if he was being truthful or not.
After a couple days, I perused everything, and checked out many reviews, posts, and even other Ladies and sites, to see if it was all workable on my end (setting up everything yada, yada.... which of course, obviously was.) But at first was very daunting of "jumping into the deep end" of the swimming pool. (Now mind you, almost 2 years later, I don't regret it nor any of the work, nor any of my clients/reviews/etc etc.... I friggin love some TER, as it is very much my "bread & butter." And I couldn't promote it any more than I already do. Not saying it isn't without it's drawbacks & crap to look out for, as with anything in life... Nothin is perfect.)
She probably also has a "real" life other than providing, so give her a bit to chew on it, poke around, and give her an opportunity to get back with you....
Speaking of which, I have my own neglected emails to deal with.
Anywho, I hope this helps answer a bit, from the shoe being on the other foot, leastwise!
Hope you all are safe AND well
Foxy