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Re: Which?
Back to reality 1173 reads
posted

See about 6 threads down...

Posted By: Bob Crane
You sound perfectly reasonable in your complaints, nothing ranty at all. Would you care to name names?

Posted By: Back to reality
I understand that things happen and sometimes plans don't work out. Nobody should have a problem with that. But if you cancel out (especially when it involves a whole agency) then please make an effort to let your clients with upcoming appointments know about it so they can avoid the frustration getting to the area (and trying to get in touch with the agency but not hearing back), not to mention maybe they can make other plans. Everybody's time is valuable.
This may look like a rant to some but believe me it's not. It's rather just some constructive criticism and I hope it's taken as such.

Back to reality2216 reads

I understand that things happen and sometimes plans don't work out. Nobody should have a problem with that. But if you cancel out (especially when it involves a whole agency) then please make an effort to let your clients with upcoming appointments know about it so they can avoid the frustration getting to the area (and trying to get in touch with the agency but not hearing back), not to mention maybe they can make other plans. Everybody's time is valuable.
This may look like a rant to some but believe me it's not. It's rather just some constructive criticism and I hope it's taken as such.

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DT_lover1967 reads

The girls deserve their good reviews, but the agency tasks of this group have not been so hot.  I wanted to book during their second tour and had a bad/rude phone-experience.  The girl on the phone was one of the lovely ladies, so I let it go and did not complain.  Did not book either :-(

My $0.02, also intended as constructive criticism: let the girls do what they do best, and let someone else do phone duty/scheduling/booking/agency-type-stuff.

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Back to reality1593 reads

Agreed. The girls seem very talented so just do that and leave the administrative things to someone else more suited to that. Also, concerning upcharges. They have a right to charge whatever they want but they should list those fees on their website so clients know what they are in for.

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Bob Crane1966 reads

You sound perfectly reasonable in your complaints, nothing ranty at all. Would you care to name names?

Posted By: Back to reality
I understand that things happen and sometimes plans don't work out. Nobody should have a problem with that. But if you cancel out (especially when it involves a whole agency) then please make an effort to let your clients with upcoming appointments know about it so they can avoid the frustration getting to the area (and trying to get in touch with the agency but not hearing back), not to mention maybe they can make other plans. Everybody's time is valuable.
This may look like a rant to some but believe me it's not. It's rather just some constructive criticism and I hope it's taken as such.

ReplyQuoteReport
Back to reality1174 reads

See about 6 threads down...

Posted By: Bob Crane
You sound perfectly reasonable in your complaints, nothing ranty at all. Would you care to name names?

Posted By: Back to reality
I understand that things happen and sometimes plans don't work out. Nobody should have a problem with that. But if you cancel out (especially when it involves a whole agency) then please make an effort to let your clients with upcoming appointments know about it so they can avoid the frustration getting to the area (and trying to get in touch with the agency but not hearing back), not to mention maybe they can make other plans. Everybody's time is valuable.
This may look like a rant to some but believe me it's not. It's rather just some constructive criticism and I hope it's taken as such.

ReplyQuoteReport
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