The only way she could have redeemed herself would be to prorate her donanation. That way you would have still made your appointment and she would not have completly lost the apppoinment. I alway's respect my client's time as they do mine! Time is money!!
Kisses
Elise
So, I was browsing this weekend and found a provider that looked appealing with some a lot of reviews, very positive. I used email and set up an appointment for 10 AM on Monday morning. I had the morning free but needed to be back on the north side of town by 11:30 for an appointment. Per our emails, I called an hour ahead of time at 9:00 AM. She sounded like I woke her up and that she may have been a bit hung over, but she said that we were on for 10:00, gave directions, and asked that I call at 20 minutes out. I live on the north side of town so the incall location was about 25 minutes from my place.
I headed to her location and attempted to call and text from 9:40-10:15. Finally at 10:15, she gave me instructions on where to park and said that she would be coming down to meet me. After waiting another 10 minutes, I tried to call again and got not answer. I then made the decision just to leave. At that point, I no longer could have enjoyed an hour appointment and still made it to my other engagement on time, and I don't like to keep people waiting!
About 5 minutes later, the provider called upset. I explained that our appointment was for 10:00 not 10:25 and that I couldn't wait any longer. She seemed pretty put off, but I really don't feel that I'm at all too blame. If anything, I feel that I was being overly gracious by not jetting sooner. I didn't enjoy the repeated calls and texts unanswered from 9:40-10:15, and feel that my time was not valued.
Obviously, the providers time is valuable, thus the donation, but my time is as well. Guys, what is your tolerance for tardiness? Ladies, do you feel I was out of line to leave? Do you understand the frustration?
You had an obligation on the other side of town and you had to go, and that's the bottom line.
We all make mistakes and sometimes they can be costly for us. The lady was not being professional if she forgot, or was too hung over to be ready on time.
I don't know if it's possible, but maybe allow yourself a little more time to ensure you get your fun time in as unfortunate of a fact as that is to say, but I don't think you were in the wrong at all.
it is my own personal experience that the "higher end" providers and my regulars are actually less punctual than anyone else...LOL. I guess the regulars figure that I would always use them so that I can forgive their tardiness and the higher end ones...well, they probably feel like they can get away with anything. There is one regular who is always on time and for that, I appreciate her very much. On the other hand, another regular is always late and the average is about 45-60mins late. I don't know why I put up with it....things the little head won't let you do, LMAO! Most agency girls show up on time, although, there are some bad apples out there.
You did the right thing. If you need to be somewhere and your session hasn't even started 25 mins in, then you have every right to leave. She also should do the right thing and offer you a discount for your next session.
I hadn't specifically mentioned that I was on a tight timeline. I've seen maybe 5 providers before and tardiness has never been an issue. I've been asked to wait an extra 5 minutes before upon arrival, but never 25. The little head was definitely saying to stick around and try to just have a 30 minute session, but I didn't feel like having to negotiate for a service not on the menu, and the tardiness, and slurred speech, was indicating that I was probably in for a lackluster session. I get it if she is not someone who "does mornings," but then she shouldn't make the appointment.
I get waiting 5-10 minutes, but 25 was just too much for me. Honestly, I felt like it would be a disservice to the other punctual, quality providers I've seen to financially reward what I consider just rude since I was attempting to communicate every 5 minutes while I was waiting per her instructions.
If I was running even 5 minutes late to an appointment, I would do everything I could to let the provider know.
Was she aware that your schedule was tight? In any event, she didn't stick to the schedule, but it's not uncommon for a lady to string you along for 15-20 minutes while they're getting ready. If she knew in advance that you needed to be somewhere, then she's just stupid and rude. Otherwise, she's just being female.
Well within your right to leave.
The fact that she was communicating with you nearly the entire time should have given her the benefit of the doubt.
I would have waited. It's not like you waited an extra half hour and did not hear anything back from her at all...
However, as another poster stated, you did what you had to do.
sorry little phil....i have never kept anyone waiting and most of the time I am ready ridiculously early and unless i was lost (and that's been 2x at night, where a hotel date may have time to spare and i keep in contact, and at most that was 20 mins),....it's not s male or female thing....it's called not being rude and having the good manners to appreciate that everyone's time is valuable and folks have other commitments..i wouldn't expect anyone to book a call and have to explain they were on a tight schedule or had to do something elsewhere...i guess i take that as a given
I was told to call her at 20 minutes out 9:40. There was no response to my communication from 9:40-10:15, then she answered and gave me parking instructions, and said she'd come down to get me. After 10 minutes, I called again, got no answer, so I left. 5 minutes later is when she called wondering why I had left.
being late really bugs me. However, I have learned that most meetings seem to start late for variety of reasons. I always try to plan 30 minutes give or take in my plans, because face it 'shit happens'.
So you were probably partially to blame, just not giving yourself time for flexiblity. Hell, what if you had started on time and needed an extra 10 minutes at the end to finish up an interaction. You would have been really challenged and I am guessing that you would have been the clock watcher in htis appt.
However at 30 minutes to me that is the same as a no show. So you were probably right to leave.
I too would be curious to know who this provider is because it sounds suspiciously like one I have been dealing with lately (the tardiness, answering the phone groggy, hung over, slurred speech, missed calls or unanswered texts/communication, etc.) In my case I ended up trying to be that "flexible and understanding" gentleman, so I put up with it for a few times. All I can say is that if this is the same provider, then I can attest that you made the right decision to leave because you didn't miss much.
In any case, I think you did the right thing considering all the circumstances. The only thing that could have improved the situation was better communication on both sides. Her lack of communication was obvious, but for your part, you could have informed her of the tight schedule restraints and/or rescheduled your appointments to better meet everyone's needs?
The only way she could have redeemed herself would be to prorate her donanation. That way you would have still made your appointment and she would not have completly lost the apppoinment. I alway's respect my client's time as they do mine! Time is money!!
Kisses
Elise