Saw Keyla was visiting Cleveland. Reached out to a couple of other TER reviewers in my city and tey all recommended seeing her. Reached out via her website as required and she replied within hours. She likes to speak with a new client so we engaged in a couple of conversations a week or so before the visit. The evening before, she sent a very professional, informative email with the confirmation and a few requests: all business-like related and completely logical. Phoned the day of, got the general location. when close, called again and was given the nice hotel she was staying in ( popular spot for providers...). Arrived, called again and was given the room number. Non-VIP's, don't miss her!!!