I think Dara is tough to get time with these days, it seems like almost everyday another hobbyist is posting a new review on her.  The one time I called TGND, the operator was super nice; she offered an alternative provider when my first choice (Dara) wasn't available.

No, but until yesterday (1/11), there was a new operator for a while - I think because their usual one was on vacation.  Yesterday when I called to confirm, I talked to the usual operator at TGND.

The temp/new operator put rules in place (she says her boss set them) that are a bit different than TGND has been operating with in the recent past.  Among them is the elimination of scheduling appointments more than a couple of days in advance - because, according to her, they are getting more than usual cancellations or forgotten appointments.

Anyway, I don't know if this has anything to do with your experience, but if you haven't tried since a couple of days ago, give it another shot.

-PV

That is a little out of character for them, I have recently had no problems at all, either they just got really busy or you are on the list, and for your sake I hope it is not the latter. Good luck.

Not really bad experiences, but they are difficult to get on the phone.  In a couple of instances, having arrived on location I have been sitting in the parking lot for 10 or 15 minutes calling and leaving messages.  When someone finally gets on they are as sweet as can be.  I assume the person answering the phone is just overworked.

St. Ives

... when my phone went goofy and I could not get through on the call up to the room, the lady came down for me anyhow.  I'd say they were more than accommodating.

You too huh?  Actually you twice, me once.  Maybe the new operator that was there for a while.  Could be the banned thing (that's what Lindsay was trying to tell me).  Seems like that list must be ever growing.  Misery loves company, I suppose.