A little over a week ago, I had a bad experience with a last-minute cancellation with Brianna Cavalli in DC. I was visiting and she canceled day of. The excuse given to me was that she got the hotels mixed up. Needless to say, I was a little irked.
Brianna actually is in NYC visiting now, and I actually contacted and saw her. I am happy to report she gives a fantastic session, and she was apologetic about what happened on that day in DC.
Since I mentioned that she canceled at the last minute, it's only fair that I mention that she made it up to me, and that her session is very, very good. Look for a review coming soon.
The session was canceled at the last moment; I was in the car on the way. She gave me just enough details about what was going on to satisfy me that this was something that was out of her control and it really boiled down to a safety issue. In retrospect, I'm glad she made the decision she did. Without disclosing all the details, let me say she made it up to me in a very substantial way in a subsequent appointment, which was fabulous. I have only good things to say about Brianna; she is a first class lady.
Things happen that we can't always control or prevent. Brianna has demonstrated her professionalism to keep you informed and to even make it up to you for your inconvenience. I wish there were more of that!
turned out well for you. It is nice to see that some providers are professional. Shit happens sometimes, and when they make it up it speaks volumes about them.
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