I had been interested in checking out this new agency. Used their inquiry form and also contacted Sara via a TER pm but never got any response. Have other folks been in communication with them? If so, I'll assume that for some reason I'm not on their customer list. Or perhaps they are having new-firm hiccups.
Hi, a few things... We dont keep a customer list. I delete everything after I verify your references. Also we dont use TER VIP yet. As you know we started just about 2 weeks ago. Im not going to use my personal credit card to pay for anything agency related so Ive mailed in a money order last week...takes a while. I do have VIP access with my indy name so I use that to verify handles, etc I take full accountability and apologize for not getting back to you. Im usually very prompt returning emails, text and calls but with everything new sometimes there are little hiccups : ( I verified you by checking out your handle and emailing a few of the providers you have seen. After that I deleted your email before replying by accident. Since I no longer had your email address I meant to follow up with a PM from my Indy account and honestly, I forgot/got side tracked. Im sorry, please email me so I can make it up to you.
She's always been very prompt returning my e-mails in the past either as an indie or as the new agency owner so I'm sure this is just an honest mistake.
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