Washington DC

Re: It's down again...
holystonethedeck 104 Reviews 73 reads
posted

Apparently it did go down again but since then it's been up every time I've checked.

 
They should really explain in detail what happened. If they were being truthful about their provider then they really need to look at using another one that care about uptime and has backup servers. A 4-day outage is really unacceptable and in this day and age there is no reason for it due to hardware problems.

Anyone else have a problem?  Thanks.

This has already been mentioned on the GD board.

 
I emailed support and got this back:

 
Our hosting company in the EU is telling us there has been a hardware failure on one of the servers, and they are working to restore the site asap.

Thank you for your patience, we'll be back online as soon as we can!

I just saw at P411's Twitter support page they finally relayed that they have a hardware malfunction and are working on it.

P411 should re-evaluate who they use to host their site (not sure why it's not hosted in Canada).

This is the third day they're down. Any reputable web hosting service provider should have backup servers, if not hot backups.

Apparently it did go down again but since then it's been up every time I've checked.

 
They should really explain in detail what happened. If they were being truthful about their provider then they really need to look at using another one that care about uptime and has backup servers. A 4-day outage is really unacceptable and in this day and age there is no reason for it due to hardware problems.

If P411 goes down for a few days, that's acceptable to me. I don't hobby every day so I don't consider their server problem a serious matter. I'm just glad P411 is still around to help me get screened with new providers. Given the lousy treatment I've received from local agencies like Jennifer's Models, and getting yelled at by the maniac who runs Bluegems, a P411 website glitch is small potatoes.

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