Had an interesting experience earlier with a great agency I would like to continue doing business with. Texted the booking manager specifically asking for service A, all went well. When the appointment was over the provider noticed that my charity didn't match what her manager was expecting. She showed me her text conversation with her boss and it showed I had been scheduled for service B. Uh oh.
I think she had a Galaxy Edge 7, damn nice phone.
The provider was very patient and she actually CALLED the booking manager on the spot. Internally I freaked out a little, mostly because on this agency's website there is written in huge red letters "do not discuss philanthropy in situ." Not wanting to be immediately blacklisted by this agency and many others I tried to explain in coded hobbyspeak that there must have been some misunderstanding in the appointment, though the manager said that they immediately delete all communication Mission Impossible style and was unable to verify: she was like, "uhhhhhhhhhhhhh." Uh oh.
Luckily I was able to use my encrypted NSA backdoor and retrieve the text from my own phone, because I didn't delete it yet, because I'm not married and don't really care, which I emailed to the manager after the appointment, and now we're all squared away.
There have been threads on the meaning of the cryptic service terminology that is prevalent in this area, makes me wonder if it's all made up and the agencies themselves aren't entirely sure. Maybe it was a booking manager that posted that thread.