I am not sure what the deal was, but to hear you stand behind quality service makes me smile.

Situation??? What sort fo "situation" are we talking about here (hypothetical if need be).

Maybe I should have complained about Christina (she stood in for Nataly when she got sick)... Dang the luck

Things sometimes happens even at the best agency, so I've been quiet publicly about this lately.

Note that Classy has been good for me in the past, as you can see from my review history.