With all the NCNS posts that I've seen recently makes me wonder if NCNS are occurring more often nowadays OR are people becoming more vocal about it.
Thankfully, most of the providers I've been with have been professional and mostly on time.
However, had a situation last week with a young redhead in Fairfax. Made an appointment, she suggested another time that was convenient to her, I accepted. Everything seemed fine.
On the day of appointment, emailed her a question and got a reply about 2 hours before appointment. Again, everything seemed fine.
At the set time, Radio Silence. After waiting for 20 min or so, I had to take off, battling Northern Va traffic. Emailed her (her preferred mode of communication) letting her know how disappointed I was.
After a couple of hours after appointment time, received a one line email - gist was - "phone died, no spare charger, sorry". Right, if one believes this then I have a bridge I'd like to sell.
Waited to hear back on how she thought to take care of this. But "crickets".
After a few days, saw her place another ad and reached out to state how disappointed I was not to get any follow up email. She replied blaming me that I didn't reply to her apology and hence I didn't care.
What is wrong with these young providers? You mess up, you say sorry and either ask or suggest what you propose to do and move on. Don't wait for the other party to raise this and surely Do not blame the other party for anything?
Should I chalk this to inexperience?
Reason I didn't out her yet - At least she apologized though she needs to work on her follow up/solution handling skills - unless people think I'm making a mistake here by not naming her.