There is something about this website that I don't quite understand.
When a provider is first reviewed, whatever is the first reviewers entry about appearance & services offered is what stays forever.
Often over time there are definitely changes with provider, age, performance, etc.
 There is someone that I have reviewed twice. Their initial review (by someone else)  I had a gut feeling was completely incorrect (based on pictures that I was able to determine were not fake). I TOFTT and was completely correct in my assessment of this girl, her pictures & her service. She is a gem. The original reviewer was not happy (apparently with the service provided to him) and as a result posted an age that was way off, description that was not flattering (she is a gorgeous girl), and all else I can't talk about on his behalf as maybe the services were not to his liking (maybe no chemistry).
I think that appearances & services offered should be updated as new reviews appear.

On her review page there is a button to report a problem. Click it and send the Admins the new info.
Adding references to her web page and pics might help your case.

their operation, you could also try to start up a discussion on the Suggestions & Policy board and see where it takes you.