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technical question
SHE-1 See my TER Reviews 993 reads
posted
1 / 14
technical question

whenever i search for a particular provider here, i can find her profile, review page, etc...but there is no link to message her.  i try and send a pm to her name, or even ter id# and the system says no one exists by that name.  

is this just a service for vip?  since i am not a vip, i am not allowed to send them a private message here?

escalade1964 65 Reviews 305 reads
posted
2 / 14
I believe you are correct

No VIP...No messages can be sent or viewed.

I noticed that when I left for a while.

kerri.bound See my TER Reviews 260 reads
posted
3 / 14
you should have limited provider VIP

and be able to send and receive PMs (your reviews are linked).  For hobbyist accounts, PMs are restricted to VIP.

impposter 49 Reviews 233 reads
posted
4 / 14
Profile name is not her Handle name

As you describe it, it is not a VIP or PM issue. It is a matter of knowing the correct account name for PM.  

Currently, PM is linked to a HANDLE name, not a Profile Name.  A Provider named "Mary" might be using a TER account handle name of "sunny-girl-69" (made up names as examples).  

You can submit a suggestion to the Suggestion and Policy board to do what you ask, maybe along the lines of:
1. Add an "envelope" or "send PM" link to Profiles.
2. If Profile is linked to a valid TER Handle,
3. Then, open a new PM to write to her.
4. If not linked to a Handle, then pop up an Error Message.

Using "search" on particular boards, you can sometimes find a non-matching Handle name for a given Provider name.  
Posted By: SHE-1
whenever i search for a particular provider here, i can find her profile, review page, etc...but there is no link to message her.  i try and send a pm to her name, or even ter id# and the system says no one exists by that name.

1192967 45 Reviews 230 reads
posted
5 / 14
When you are viewing her profile you will find a line of ...

...buttons just under her provider name and her ratings. Looking from left to right the first button is "review provider", next is "send PM". Click that button and you should be able to send her a PM. If the PM form doesn't open (pop up) it may be because the provider doesn't have a TER account. Not every provider reviewed on TER is a member of TER. There are many providers that have no idea TER exist much less know they have been reviewed here. If they are members but don't have the provider VIP or paid VIP they will get your PM but won't be able to read it because non VIP members (either kind) don't have PM privileges.

You do have PM privileges because you have the provider limited VIP as evidenced by the link under your handle saying "see my TER reviews".

Edited to add:
impposter is correct PM's are addressed to the members TER handle which may not be the provider name. The Send PM button takes care of the problem of not knowing the providers TER handle.

-- Modified on 2/8/2016 8:29:06 PM

impposter 49 Reviews 175 reads
posted
6 / 14
Thanks, xyz, for the correction

I never even took notice of the [Send PM] button on the Profile page! But it seems the a real TER Account Handle-name is required to get PM.

To the OP, search your local Ad Board for recent ads by the name on the Profile. There's a good chance that she posted the ad herself so you can match the Profile / Provider name to her TER Handle. (Sometimes, an agency or booker posts the ads for the Provider.)

Since the [Send PM] feature already exists, there's no need to go to the S&P board. If it doesn't work, it's for the reasons covered above (Profile Name / Handle Name).
Posted By: xyz23
...buttons just under her provider name and her ratings. Looking from left to right the first button is "review provider", next is "send PM". Click that button and you should be able to send her a PM. If the PM form doesn't open (pop up) it may be because the provider doesn't have a TER account. Not every provider reviewed on TER is a member of TER. There are many providers that have no idea TER exist much less know they have been reviewed here. If they are members but don't have the provider VIP or paid VIP they will get your PM but won't be able to read it because non VIP members (either kind) don't have PM privileges.  
   
 You do have PM privileges because you have the provider limited VIP as evidenced by the link under your handle saying "see my TER reviews".  
   
 Edited to add:  
 impposter is correct PM's are addressed to the members TER handle which may not be the provider name. The Send PM button takes care of the problem of not knowing the providers TER handle.

-- Modified on 2/8/2016 8:29:06 PM
-- Modified on 2/8/2016 6:02:43 PM

perfectstorm 19 Reviews 184 reads
posted
7 / 14
uhm dude, it is there. :)

No suggestion to add PM to profile is needed. The direct link to PM from the profile has been for a long while. (for all the ladies that have the provider VIP). Along the top of the profile there are 4 or 5 black buttons: "Review Provider," "Send PM," "Add To Favorites," "Report A Problem," and "Link To This Review."  
No PM link means she does not have provider VIP.

Posted By: impposter
As you describe it, it is not a VIP or PM issue. It is a matter of knowing the correct account name for PM.  
   
 Currently, PM is linked to a HANDLE name, not a Profile Name.  A Provider named "Mary" might be using a TER account handle name of "sunny-girl-69" (made up names as examples).  
   
 You can submit a suggestion to the Suggestion and Policy board to do what you ask, maybe along the lines of:  
 1. Add an "envelope" or "send PM" link to Profiles.  
 2. If Profile is linked to a valid TER Handle,  
 3. Then, open a new PM to write to her.  
 4. If not linked to a Handle, then pop up an Error Message.  
   
 Using "search" on particular boards, you can sometimes find a non-matching Handle name for a given Provider name.  
   
Posted By: SHE-1
whenever i search for a particular provider here, i can find her profile, review page, etc...but there is no link to message her.  i try and send a pm to her name, or even ter id# and the system says no one exists by that name.

perfectstorm 19 Reviews 297 reads
posted
8 / 14
Actually the "send PM" button does not exist on profiles

who don't have provider VIP (profile not linked to username), so if the send PM button is there, they should have PZm priveleges and PMs should go through.

perfectstorm 19 Reviews 205 reads
posted
9 / 14
i don't think she is saying the send PM button doesn't work.

The way I read her post, she is talking about the providers who don't have the PM button (which means they don't have VIP)

perfectstorm 19 Reviews 178 reads
posted
10 / 14
Your reviews are linked to your username. Therefore you do have VIP.

You should have Limited Provider VIP, so the issue is not from your end. It is the receiver's end.

SHE-1 See my TER Reviews 176 reads
posted
11 / 14
hmmm

normally, i do see the pm button on every profile i have ever looked up.  this time however, it isnt there.  it has never happened to me before, so that is why i am confused.

this is for a reference, and nothing else the dude has given me has been verifiable, so it wouldnt surprise me if the two ladies he asked me to hit up for references doesnt pan out.  i tried to text both of them, but neither answered.  (though he said she told him she sent me a reply)

kerri.bound See my TER Reviews 173 reads
posted
12 / 14
mystery solved: you guys are correct in that this is a provider who is not on TER

It's for someone who is reviewed (but not a lot) and is not on TER (and probably doesn't even know about it), so therefore the send PM option doesn't exist on her profile.  In this case, the only way to find contact info is to follow her ad website links.

1192967 45 Reviews 171 reads
posted
13 / 14
After I wrote all that it occured to me that might be the case but...

...I didn't check it right away. Thanks

SHE-1 See my TER Reviews 166 reads
posted
14 / 14
yay

thanks so much everyone for your help!  i thought i was nuts for a moment.  lo

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