TER General Board

Submitting Reviews Not Working?
CherryBlaster 59 Reviews 1411 reads
posted
1 / 10

When I attempt to submit a review I’m running into a page that says “Provider information not found. Provider information is no longer available on TER. Is anyone else experiencing this?

mrfisher 115 Reviews 105 reads
posted
2 / 10

If her profile is still up, then it's a programming bug.

Send a message to Admin about it, or wait a day and try again.

impposter 49 Reviews 90 reads
posted
3 / 10

Step 1. Are you starting at someone's Profile?  
Step 2. Are you then clicking the big blue "Review Provider" button on the upper right?
Step 3. Do you get partially filled in Review form or is that where you are getting the error?
or
Step 1. Are you starting by clicking the "Submit a Review" link to get a blank form?
Step 2. Are you getting a page that says:  
"Submit a Review
Is this an Existing Provider?
An Existing Provider has a Provider Profile/TER ID.
TER ID [                      ] Search
Step 3. Do you enter her Profile number and hit "Search"? Is that where you are getting the error?
.
Are you sure you are entering her correct Profile ID number? No typos? ID number and not some other number from her Profile page? Are you comfortable telling us who it is (Name or Profile ID)?  
.
Can you go back and try "Method One":  
Step 1. START on her working Profile Page.
Step 2. Click the "Review Provider" (as in "Review THIS Provider") button on the upper right and  
Step 3. Let us know if that works.

Posted By: CherryBlaster

When I attempt to submit a review I’m running into a page that says “Provider information not found. Provider information is no longer available on TER. Is anyone else experiencing this?
Give us more info if you think it will help or "Contact Us" TER Admin with the details and maybe they will look into it to see if it is a general problem, a Provider-specific problem, or your (typo, etc.) problem.

coeur-de-lion 400 Reviews 82 reads
posted
4 / 10

Impposter told you to do, which is  all correct, WHILE you are her profile page, copy the ad link.  Then when you click the Review Provider on the upper right, the next page that comes up will have a field to paste it there.  A review will not be accepted without a working ad link.  

 
Also, while you are writing the review, it will autosave the draft periodically, but not in real time, so what I do is at the end of each paragraph, I click Save Draft to preserve everything I have written so far.  If you want to leave in the middle and come back to it later, Save Draft is also used.  When you return to the draft, click on the "pencil" icon rather than the name to keep writing/editing.

36363jensen 4 Reviews 93 reads
posted
5 / 10
BigPapasan 3 Reviews 107 reads
posted
6 / 10

...here with Sidney Fields who also played the landlord on the TV series.

 
http://www.youtube.com/watch?v=8KpsUlvzbkk&t=22s

-- Modified on 7/2/2020 1:37:33 AM

Mdulce77 21 Reviews 99 reads
posted
7 / 10

I’ve had the same problem. No matter what provider I click on after it gives the terms for review it gives a message that the provider is not found. This is impossible. I have reported this to TER and they said they can’t replicate the problem. Obviously somebody else has replicated it. Maybe they can fix it now. I use iOS on my iPhone XR. It does the same thing whether it’s through Safari or another browser.

36363jensen 4 Reviews 98 reads
posted
8 / 10

If so might try a non-phone submission to see if that works. I just submitted a review earlier today an no issues.

Mdulce77 21 Reviews 92 reads
posted
9 / 10

The only computer I have is from work and I am not using that one. I have a phone and an iPad. That’s all. If I can’t use those for TR I’m not gonna go buy a computer.

OldRanger 62 Reviews 84 reads
posted
10 / 10

Have never used anything but an ai phone for reviews so that is not the issue.

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