Was it his fault she was drunk? The agency should fire her..

If she's coming to work shitfaced, then do you friend a real favor. Get her into rehab.
Don't come on here like the hobbyist did something wrong because he walked into a babbling drunken fool for a provider.

The agency owes him a make up session with a competent and coherent provider and then some. Hopefully it won't be you.

Some friend you are.

if she was drunk on the appt that to me is VERY unprofessional I would def give her a warning if i were you then try to work something out with the client give him NO freebie but def give him some sort of deal. I worked in sales & customer service before and customers & even clients sometimes need to be cut some sort of deal  especially if there was an occurence that could have been avoided example. her getting drunk..that shouldve never happend especially when shes working a glass or two is fine but to get wasted is just out right bad & will def affect her reputation, if she doesth is consistently. even though the client has only been to the agency twice a customer is a customer regardless & he is still spending a large sum of money whether its 300 or 500 we never know other peoples financial issues for all you know this couldve been something he was looking forward to for awhile. In this business I find its the clients fantasy not the providers & clearly a drunken mess wasnt what he was fantasizing..def get her into rehab if its a recurring problem it could save her life in the future. I once had a doubles partner who was a addict & kept it a secret until she kept showing up late &  kept waking up later then she was supposed to. its just bad business & it DOES reflect on you..like my mother said SHOW ME WHO YOU WALK WITH & I WILL TELL YOU WHO YOU ARE.
hope everything turns out ok
xoox

while I was there.  I tried to slip out to give her some privacy...  She barely let me go to the bathroom.  Spent the next hour calming her.  Eventuaolly resumed our session but her heart wasn't in it.  I stayed.  I paid.  It would have been an added drama to take off.

So I can see the OPs problem with terminating the meeting.  And some of us are torn about causing problems for a lady...   I think he sould get some consideration on his next appointment.  A reduced rate or some free time.  The OP should be thanked for bringing it to the agency's attention.  

 
Meanwhile the agency should check if this lady was impaired...  Impairmemt makes for bad choices & lack of carefulness.  Trouble brewing.  I'd think an agency would not want the added risk of an impaired worker.
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