A facility engineer for the London data center which your servers are hosted at is working on this issue. We are just awaiting to hear back from them to see what is going on with the box. It appears to be a hardware failure. Thank you for your patience during this unexpected outage.
I think everyone appreciates the update. It's amazing how important these sites have become. I know every time TER is down panic sets in and I begin to remember how it sucked before TER , P411 etc.....
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