Been out of the hobby for a few years...  not sure what has changed and how to get back into it...  Any pointers from providers?

In 5 yrs not a whole lot.. In 25 yrs.. a lot..   But again, the more things change, as they say, the more they remain the same.  

 
What are your questions, or you want us do a brain dump on you of every single thing we have learned in the business going back to 2001?

As a long time VIP provider allow me to chime in. We are all very different as humans. Everyone has their own preferences & desires. I take each booking and customize the experience to fit the needs of my friends.