I'm looking at a provider who is rated 8.4 for looks and 8.4 for performance .. but 7.9 overall? Am I missing something here or did TER somehow change the process?
TER is somehow incorporating these into the overall rating. You'll have to view her profile in the new TER. (Just in case you are using the classic version)
I'm guessing the star ratings (1 to 5 stars) are low.
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