Please do not drag your customers into any conflicts that you may have with other providers.  We, customers, do not appreciate unexpected telephone calls at work from providers who are having an issue with other providers.One indiscretion does not justify a second by the provider.  Customers only give out certain personal information with the trust that that information will not be abused.  A new customer cannot possibly be expected to know all of the rules that you live by.  If a customer passed on some information, please do not think that it was in a malicious manner.This is a dangerous hobby that we all share (customers and providers alike).  We must all do our best to keep a lid on it!