So I have trying to renew my account and have not gotten any response to multiple e-mails about the status. I know they are under new ownership but has anyone had similar problems? A simple response would be sufficient but nothing and now become concerned about my payment disappearing.
It's been almost a week since my initial email. Three follow up emails have gone unanswered as well. Trying to set up a session and this is holding it up.
I have emailed all at DC. I just sent another email just asking for a response to verify they are getting my messages. Sorry to say but the new owners seem not to be too good at customer service.
Finally my account was reactivated today. All is right with the world. 😜
Posted By: bigbustfan
So I have trying to renew my account and have not gotten any response to multiple e-mails about the status. I know they are under new ownership but has anyone had similar problems? A simple response would be sufficient but nothing and now become concerned about my payment disappearing.
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