TER General Board

Cancelation question
Brettclark471 6 Reviews 610 reads
posted
1 / 13

I would like opinions from providers on a reasonable amount of time to cancel. Recently I set up an appointment with a provider that contacted me to let me know she would be in my area. I  set the appointment on a Monday for a Wednesday the following week, and then needed to cancel a week in advance. No deposit was required, but I would like to know if I should offer her something for canceling.

RespectfulRobert 19 reads
posted
2 / 13

I think you are saying you booked 9 days in advance, and cancelled two days later, which was a full week before your scheduled date? Just making sure.
.
I dont think I have ever seen a provider have a cancellation policy that extended out 7 days before the meet up, so then it would essentially be up to you as to what to give...or not. Most of the ones I see, when they have a cancelation policy, it is something on the order of:
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Less than 24 hours...100% due
24+ to 48.....50%
49+ to 72.....25%
.
So by implication at least, if you cancel before 72 hours, you would owe nothing,  
.
That said, I still think it would be nice, and good Karma, if you offered something up as a token and appreciation for her valuable time. Maybe like a $50 or $100 gift card or Venmo? But I am interested in the providers take here as well.

1angelinajones See my TER Reviews 25 reads
posted
3 / 13

With  regards  to  "Cancellations";
Some  cancel  with  24-48 hour  notice,
occasionally,  the day-of,  if  it's  a  dire
emergency.

@Brettclark471
You  Sir,  seem  very  thoughtful  and
kind!  💐

A  week  is  more  than  sufficient  notice.
No  obligatory  other  gesture  is  required.

hehitshewins 20 reads
posted
4 / 13

7 days is plenty of notice. But should you give her something? I would say it depends how much of her time you took. If you’re a returning client and it took less than 5 minutes, nope. If you’re a new client and she took the time to answer emails and screen you, but it was quick and smooth. Maybe something small. But if you had more questions, back and forth, special requests, etc…, bump it up. It boils down to how much wasted time did you cause.

FarrahForu See my TER Reviews 30 reads
posted
5 / 13

If you want to see her again I would, especially if you didn’t give a deposit and have never met her before. If one of my regulars is sick or has something going on, I’m generally pretty understanding and I don’t require a cancellation fee. However, when I’m touring, I’ve placed that appointment aside just for you and it’s very likely that someone else has asked for that appointment and I’ve turned them down. If I would at least offer something as she likely will lose money from the cancellation. It’s not necessary but she will certainly appreciate it and want to see you again.

ClaireLaCrosse See my TER Reviews 54 reads
posted
6 / 13

I agree with this take. If the appointment was only on the books for a couple of days and the tour was already planned, she likely hasn’t lost income.

If I had planned the tour partly on the basis of the client requesting that I visit and asking for a multi-hour booking? Then I would have made meaningful financial and time commitments based on the booking, and I would request a cancellation fee. (This occurrence is why I felt I needed to start requesting deposits for tour prebookings, incidentally.)

netnoy 80 Reviews 19 reads
posted
7 / 13

I had a last minute cancel, called the provider to reschedule.  She refused.  I offered to send her some money for the inconvenience.  She just blocked me.  Felt bad, but I did try.  

When you make travel arrangements things can change.  I would suspect girls who are entertaining guys who travel expect a higher cancel rate.  Flights, meetings all change.  

coeur-de-lion 400 Reviews 23 reads
posted
8 / 13

The most important point on this topic is whether or not the customer is canceling with sufficient advance notice for the provider to book someone else into that time slot.  Based on my experience, 2 to 3 day notice should be sufficient unless it is more than a two hour booking.  If it's an overnight or weekend, then it would be courteous to increase the notice of cancellation, if possible, or in the alternative, pay a partial fee.  

bofia 26 Reviews 25 reads
posted
9 / 13

This is a business transaction.  
A one week notice is more than sufficient to cancel without penalty or fear of being ghosted in the future.  
You weren't offering a FMTY date, she contacted you to let you know she would be in town.  

 
Now if you like giving away money for no reason,  that's another story.

Laspho 23 reads
posted
10 / 13

Yeah you offer to keep giving her more business.

QueenBia See my TER Reviews 15 reads
posted
11 / 13

I would send her a token of appreciation even if she does not require a deposit, or have a cancellation policy because it's the right thing to do & you stand out from the rest if you want to see her in the future. She knows you value her time.

vanessafontaine See my TER Reviews 19 reads
posted
12 / 13

A token of appreciation always makes someone remembers someone !

Brettclark471 6 Reviews 21 reads
posted
13 / 13

Thanks for the input on this I didn't want to come off as trying to waste her time and thought that I gave her sufficient time to rebook the time slot so hopefully she was able to do so, just found it odd that she never replied

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