I do not do deposits or cancellation fees, but because of this I have a very strict NCNS policy. I let a guy slip though!! And he NCNS again!!! He offered to pay a cancellation fee and I declined. He said that this was "not fair" because other gals let him do this. I am out $600 (300 for both one hour appointments) and he offered me $200 for a fee. I declined and told him I would not be rescheduling with him again. My policy is listed on my website and tryst. Of course I understand if you have an actual emergency, this guy just has a "busy" life (his words). Thoughts? Guys and gals, let me know what you think!!
I would demand $300 for both missed appointments and the acceptable that a future booking would require FULL PAYMENT upfront. That's firm but fair imo.
You did what was right for you! Sure, there are valid reasons to miss or reschedule an appointment. But to willy nilly do so and think it is okay isn't cool. Accountability and repercussions are on him, not you!
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