Posted By: Looking4FitGFE
A visiting provider ran an ad on P411 saying that she would be in Diego 4/9 - 4/13. I never noticed an ad posted here on TER. Anyways, a week before she arrives I send her a PM via P411 saying that she looks great and that I would love to meet her while she is here. She replies the same day, Mon the 6th, and says that would be great and to send her an appointment request. I send the request later that day saying that the only day that I can meet is for Monday the 13th and I give her a time frame to try and schedule a 90min session. 2 days go by and no reply from her. So I send a PM via P411 saying that I sent the appointment request and that I hoped Monday would work. So 6 days go by and I never get a response. I check my email one last time last night at 11pm and still nothing. I can also see that the last time the she logged onto p411 was on Tue the 7th. So I assume that she didn't even make it to San Diego for her visit. Since I never heard from her, I decide to go to work today.
After work, I look at the email account that is solely used for "fun" and there are 2 emails. One email from p411 saying that I have a PM on their site. I'm assuming it's her saying that something came up and she couldn't make her trip out here and sorry for never replying back. The other email is from her. So I first decide to log onto p411 and see what it says. It's time stamped at 11:07am and it's a message from her saying, "Just now receiving this, sent replies to your appointment request. Hoping to still see you for your appointment at 1 today downtown"....ummmm WTF? What appointment? Doesn't an appointment require 2 people to agree to meet at a set time and place?
A. 2 hours before you want to meet, you send me a message through p411 and think that I'm going to receive that in time to do anything about it?
B. I don't check that email account but maybe once a day and that's only if I'm trying to schedule something and I already assumed she wasn't scheduling with me cuz she had a whole week to do so, so why now, 2hrs before? C. There's a place for your phone number when you make an appointment request so why not text or call me to see if it's possible to set something up?
Anyways, the 2nd emal, the one from her personal account says that,
"Supremely disappointed to not hear from you today. As you know, I reserved 90 minutes especially for you today and arranged my schedule in order to accommodate your request, so the no show has created quite the hardship for me, not to mention turning down other requests so that I could honor your appointment. Please be advised of my cancellation policy (below). I hope you will quickly resolve this"....Major WTF!?! There NEVER was a 90 minute reservation, there was a 90min appointment request that I made a week ago and never got a reply to. So bottom line is that she wants me to honor this:
CANCELLATION POLICY: Cancellations w/in 12-24 hours of appointment time = 50% of appt fee; if less than 12 hours notice, 100% appt fee. ...BTW the 90min was suppose to be 500.
I politely replied back to her email saying sorry for the no show, but there was a lack of communication on her part and that I never replied back to confirm an appointment so there's nothing that I can do for her.
I'm waiting for her response, but I just don't see where I did anything wrong for her to think that I owe her money for No showing on an appointment that was never confirmed.
Anybody ever had to deal with this situation before?
It's insane to think you would actually honor that "appointment" if she doesn't respond within a timely matter. Personally, I would've moved on after not hearing from her by the next day. Not only are there plenty of providers who take this seriously and promptly follow up with requests, but I'd consider her lack of communication to be a major red flag. She might be the type that would decide to turn her phone off, or tell you "I had my phone on vibrate," meanwhile you're waiting in your car 30 minutes past the session time. (Like they wouldn't think to check their phone when their client is 30 minutes late!)
Anyway, you have nothing to worry about. She has no way of collecting that money from you, unless you were naive enough to place a deposit for the session. The worst she can do is blacklist you, but then you have all of the correspondence to back up your story. You should post her name so others don't fall for her trap. Remember, reviews are extremely powerful. If she wants to threaten you (and I'm not saying she has), you can easily "put her on blast" by exposing this to various boards.
