Unfortunately Some hobbiests do not search to see if there is a review already posted for the lady, and although TER does a great job merging profiles every once in a while two and sometimes three show up. Usually filing a problem report fixes it and we have submitted one on Jenna already today. As for her"rollercoaster" reviews Jenna has been a great escort for over 3 years with DD and recently needed a break to refresh herself. I actually have been in contact with  2 of the reviewers of her poor reviews and as to DD's policy those customers were offered compensation for their poor experinces. We try to bring great girls with great service to the market, but we are dealing with people and as much as I would like to think we are perfect at it, we all have bad days and prviders are no exception. We offer a satisfaction guarantee clearly stated on our website, and stand behind it 100% for situations like the ones these two clients experienced. We appriciate your business and continued support and will always do everything we can to keep you coming back!