Looking at reviews and notes, prhaps the lack of return messages, cancelling last minute, running late had an impact.

It has been said in other threads - but I know for me, when I see that consistently (and posts like this), I seek other choices.

For some, this is truly a "sideline" - I get that. I do prefer reliability and yes, guys do cancel, yaddy yadda.

She has retired and moved on with her civilian life.