This provider tried to scam me. Wants you to get a reloadit reload pack and send her a deposit.  

I thought I would add my two cents worth; hope it is alright to do so.

Sorry this happened to you.  Providers in the minority like this one tarnish the business as a whole.  I hope you continue to hobby

Thanks KK for your reply.  I haven't been in the hobby very long and most experiences have been good.