f you are on the monthly plan, it is automatic recurring billing. They will keep charging you until you cancel it, then the free days will kick in. When you want to cancel, go to "contact us" and click on "cancel membership." If you were on the quarterly or annual payment options, then those don`t automatically renew. They end and you have to renew it
and 2 days for approved problem reports. VIP days go into your "bank." The free days keep adding on, even if you are paying for VIP. At some point if you cancel your paid membership, then your "banked" days will kick in. If you go to your account manager, and look at "Remaining VIP days" it will show the number of days you have (for your paid subscription, plus the free days earned)
f you are on the monthly plan, it is automatic recurring billing. They will keep charging you until you cancel it, then the free days will kick in. When you want to cancel, go to "contact us" and click on "cancel membership." If you were on the quarterly or annual payment options, then those don`t automatically renew. They end and you have to renew it
Unfortunately it looks like your attempt to purchase VIP membership has failed due to your card being declined. Good news is that we have several other payment options that you could try.
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