...contact them by e-mail at this address  [email protected]. (This seems to work better than using the "contact us".) You should use the e-mail you used when you signed up as a basic member.

Here is a link to other info that might be useful now that you have a review.

If you have at least one review, you have an ID#.  You can find out by searching for your review.  You have to ask admin to link you profile to your handle, and at the same time ask for the limited VIP membership.

Swim