Newbie - FAQ

Updating reviews: General stuff
ex 9 Reviews 1673 reads
posted

I have noticed that in the reviews, the general info,
appearance, services offered and cost of service
all stay the same for a provider with the successive reviews.

Does that stuff update?

Has any one noticed changes?

Is it possible to update the appearance, services and cost?

someone submits a problem report about it.  Problem reports are the only way to change a profile.  Just writing a review with updated info about the provider does not change the profile.

Swim

When someone finally DOES file a Problem Report, I think that TER can check the previously submitted review forms and see how consistent the discrepancies are.  Maybe she started out "Implants No" but if the last 5 forms say "Implants Yes" it is easier for someone to get it changed.

If there are a bunch of Jan-2012 reviews that are all unchanged ("Implants No") and someone asks for the change ("Implants Yes") in Jan, TER might legitimately wonder how she could get implants and get back to work so quickly or just who is mistaken.

Can SOMEONE from TER comment on this?

coreolis762 reads

If the Profiles really are outdated and inaccurate, this seems to defeat the whole point of the website to make it easy for you to find a provider that matches your criteria.  It has always been a mystery to me how they take all the different reviews and make one consolidated profile.  If it only reflects what the first reviewer submitted, that's pretty bad.

The consolidated profile is helpful, but I wish they would also just post the entire review submission including what each person filled out for the profile data, especially what each person paid.  Other websites do this (though they don't have the quantity of reviews that TER does).  What is the point of people filling out all those forms if the information doesn't find its way onto the website? (whether it's in a review or in the main profile).

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