I had a session today where the gentleman requested that I get the room in my name and he'd reimburse me.  So I got the room and once I was in the room called him to let him know which one I was in.

Thirty min into a two hr session, the phone in the room rang.  I answered it and it was the front desk asking if everything was alright and did I need anything.  The gentleman I was with totally freaked out, said he travels all the time and has stayed at alot of hotels and never has anyone called the room just to check on things.  He ended the session and left.

Since I'm fairly new to all this was just wondering if some hotels/motels do this as part of customer service?   its not like we were making alot of noise or there was alot of traffic coming and going, it was 2pm and it was just the two of us.

I am a pretty heavy business traveler and stay in moderate priced motels to 4 star hotels and I get follow up calls from the front desk from many of them. Don't know why your client got spooked, maybe he was a newbie. Next time you check in, you might tell the front desk no need to call the room.

mid to upper scale hotels; especially if you are a member of their frequent guest program.  

If I'm traveling on business and are having company in my room and don't want to be disturbed, I pull the phone cord out of the back of the phones.

Take the phone off the hook.

That's how I cured it.

Yes, it happens in many hotels.  You can avoid this by calling the hotel operator when you get to your room and telling him/her that you do not want to be disturbed.

Sounds like your guest was a bit paranoid.

I too travel around quite a bit--it's typical at a decent hotel. If it ever happens to you again you can tell your client that it's not uncommon and that should calm him down.  Tood bad it ruined the fun.

then he would know this is SOP at the nicer hotels.  Where does he usually stay, Super 8?

I've also had them while traveling with my family.  I didn't thik anything of it at the time but can see how it would be disturbing.  There's only 1 phone in most rooms...  I agree unplug it.  
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Tom Bodet(sp?) must be leaving a light on for that guy if he didn't know that a courtesy call from the front desk is in fact quite common.

Pretty much standard practice at 4 **** Hotels worldwide. I kind of like it. Just mute the phone.

I'd be careful w/ unplugging the phone.  I did the once in a hotel (in Brazil) and that resulted in security and a repair guy coming to my room, since the phone system reported there was an issue w/ the phone.  Now I was alone at the time, so no problem, but...

Its happended to me a few times. No biggie! Especially when the person that checked me in is new at the job.

Too bad your client freaked out!

Too bad that he got spooked.  I get one everytime I check in too....definitely take the phone off the hook or just tell them not to "courtesy call" you.
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yes many hotels do this. Just tell them all is fine end of story. Hampton Hilton and Sheraton are famous for that.