than the provider. He may have been dirty, smelly, rude, rough or pushy and thus got a poor performance - I look at the majority, with greater credence given to established reviewers.
Posted By: pleasureslife
I've been on TER since January and am still a newbie with only 5 reviews (all are good, 7 and above). Then out of nowhere I got a 1/3 from someone I've never met- don't recognize the handle, and the review describes things I've never done. The whole thing got me really stressed out, and I would appreciate any advice on how to handle it.
Here is what I've done already:
-Contacted TER support and explained the situation
-Emailed the reviewer asking who he is and why he did it
-Asked a couple of my regulars who never reviewed me to give me honest reviews
Is there anything else I should do? When I post an ad in my regional board, would it be a good idea to include an addendum saying something like "my last review is fake, and I'm currently disputing it. If you wish, I can provide you with references you can call to verify I have a real history of client satisfaction"?
Lastly, if you are a gentleman, how much does one negative review matter to you if the other five are great?
Thank you all for your time!
~Alex