So I have been following this board for while and have decided I am ready to contact a provider but I have a serious problem: I get INCREDIBLY nervous talking on the phone.  I have no problem talking in person, but I have always been ridiculously phobic about the phone.  Talking into a receiver just doesn't come to me, I'm a much more visual person and prefer email.

So my question is:  Are providers nowadays ok with first contact coming via email?  I've read a few saying "yeah sure" but the providers I'm looking at always seem to recommend calling in their ads.  If calling is the only way to go, what's the best way to say how I found them?  Is it ok to mention this website in my first contact? Should I mention I don't have references in my first contact?

Also, I can buy a pre-paid (anonymous) phone easily, but what's the conventional wisdom about providing your work references.  I work for a small firm, and if our HR person receives a call concerning my employment, My boss will likely hear about it!!

Thanks.

Incredibly newbish, I know, but thanks to anyone who responds.

Many, I repeat many providers prefer email as a first contact.  It has always been my preferred method as well, since I spend a great percentage of my day either in the office or at home.  Neither of those work well for a truly private conversation.

Do beware however, you'll most likely need to speak to her on the phone at some point in the process, even if it's just to provide a room #, etc.

Sharing private information is one of those things that you'll get as many answers as the number of people that you ask.  If you let the lady know that the company is small, she'll be smart enough to know what not to say...assuming that you've done your homework and identified a true pro.

I always drop a line via email if I can.  I tell them I saw their ad, and read their reviews and would like to see about setting up an appointment.  I include a little info about myself.  Typically they respond and then set up a call.  It's no big deal.

I don't have the employment issues so I can't really speak to that.  I imagine you can work out with the provider what to say when she calls.  Always stick with the well-reviewed providers and I doubt you'll have a problem.

I too prefer emails vs phoning.  But like stated above it is enevitable that at some point you will have to talk with her for directions and room #.  Even if you do have to call, just think of calling her like you would for a Doctors appointment, just be courteous and ask when a good time to schedule an appointment.  Just relax!!!!

Good luck

Ditto.

Maybe in SECOND e-mail mention your issue so she is expecting it when you talk via phone.  Heads off suspicion that something is wrong (law enforcement, setup, etc)

'I naturally talk like a very nervous person on the phone no matter who I'm talking with.  In person I'm much better.'

No big deal.

E-mail first as has already been said.  Buy a "pay as you go" phone at Best Buy, Circuit City etc.  I use Virgin Mobile and pay $20 every 3 months and don't run out of minutes.