you can check at the top where it says mail. VIPS and providers get that feature. It seems that you are a provider but you can only have access to PMs if your reviews are linked to your username.
contact TER and ask to link your username to your review/s providing your ter id and as soon as they do it you will have access to PMs!
Unfortunately it looks like your attempt to purchase VIP membership has failed due to your card being declined. Good news is that we have several other payment options that you could try.
VIP MEMBER
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VIP MEMBER
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