That icon does not appear beside an alias. When you see the little envelope, you can send Private Mail (PM) to that user name. The user gets a "You have new mail" message. However, they cannot access the private mailbox to read your message unless they are a VIP member.
That icon does not appear beside an alias. When you see the little envelope, you can send Private Mail (PM) to that user name. The user gets a "You have new mail" message. However, they cannot access the private mailbox to read your message unless they are a VIP member.
Unfortunately it looks like your attempt to purchase VIP membership has failed due to your card being declined. Good news is that we have several other payment options that you could try.
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