Try emailing them at [email protected] from the email address on your review profile.
Also, how much time has passed? Nothing is instant here. Sometimes they take 48 hours or even more to get back to you, depending how busy they are.
Good luck.

-- Modified on 6/2/2014 8:13:57 AM

Yes my emails do match and I have been trying for over 3 weeks since I got my first review. Now I have another review and they still won't answer me ((